Terms of Service

Last updated 8 August 2026

These terms govern your use of wildamericandogfood.com and your purchase of food from Wild American Dog Food Company, a Georgia company based in Woodstock, Georgia (“we”, “us”). By placing an order you agree to them.

1. What we sell

We make fresh, gently cooked dog food in small batches and deliver it within a limited delivery area across metro Atlanta, Georgia. Recipes are formulated to meet or exceed AAFCO nutritional standards for complete and balanced canine nutrition.

2. Ordering and pricing

All prices are set by us and calculated on our servers at the moment you order. The price you see on the review step before checkout is the price you will be charged. Your browser never sends us a price, a tax figure, or a total.

• Prices are in U.S. dollars.
• Shipping is a flat $9.95 per delivery.
• Sales tax is calculated at checkout based on your delivery address and shown before you pay.
• A quote is valid for 24 hours. After that you will need to build your plan again, and pricing may have changed.

We may change our prices at any time. A price change never applies to an order you have already placed. For subscriptions, see section 4.

3. Payment

Payments are processed by Stripe. You enter your card details on Stripe's own secure checkout page. We never see, receive, or store your card number.

Your order is confirmed only when Stripe confirms the payment to us. A page saying your payment succeeded is not, by itself, confirmation that we have recorded your order — you will receive an emailed confirmation once we have.

4. Subscriptions and automatic renewal

If you choose a subscription, you are agreeing to a recurring charge. This section explains exactly what that means.

What you are agreeing to

How often

Every 21 days (3 weeks), starting from the day your first order is confirmed.

How much

The per-delivery amount shown when you signed up, plus shipping and applicable sales tax. This is disclosed on the review step and in the confirmation checkbox before you pay.

What you get

A fresh 3-week supply for the plan you built, delivered to the address on your account.

How long

Until you cancel. There is no minimum term and no commitment period.

Cancelling

You can cancel at any time, for any reason, with no fee. Manage or cancel your plan yourself at Manage Your Plan, or email us at hi@wildamericandogfood.com.

Cancelling stops all future charges. A delivery you have already been charged for will still ship — cancelling does not by itself refund a completed charge. See our Refund Policy.

If the price changes

If the amount for your next delivery would differ from what you were last told, we will email you the new amount at least 7 days before that delivery is charged. If we have not given you that notice, we do not charge the new amount.

If we can no longer deliver to you

We check your delivery address before every renewal. If your address falls outside our delivery area, we pause your subscription and stop charging you rather than billing for a delivery we cannot make. We will contact you if that happens.

If a payment fails

If your card is declined, we will retry over the following days and email you. If payment cannot be collected, that delivery does not ship and your subscription may be paused.

5. Delivery

We deliver only within our current service area in North Georgia. Delivery dates shown at checkout are estimates, not guarantees. Full details are in our Shipping & Delivery Policy.

6. Refunds

Because our food is perishable and made fresh for your dog, we cannot accept returns. If something is wrong with your order, contact us and we will make it right. See our Refund Policy.

7. Your account information

You are responsible for giving us an accurate delivery address, email address and phone number, and for keeping them current. We are not responsible for a delivery that fails because the address we were given was wrong or incomplete.

8. Acceptable use

Please do not attempt to interfere with, probe, or overload this site or our ordering systems, or to place orders you do not intend to pay for.

9. Limits on our responsibility

We stand behind our food. To the fullest extent permitted by Georgia law, our total liability for any order is limited to the amount you paid for that order. Nothing in these terms limits any right you have that cannot be limited by law, and nothing here excludes liability for fraud.

10. Changes to these terms

We may update these terms. The “last updated” date above will change when we do. If a change materially affects an active subscription, we will tell you before it applies to you.

11. Governing law

These terms are governed by the laws of the State of Georgia, without regard to its conflict-of-laws rules.

12. Contact

Wild American Dog Food Company
Woodstock, Georgia
hi@wildamericandogfood.com
(404) 490‑1284